At PhoneCity, we pride ourselves in our Customer Satisfaction Guarantee. You may return item(s)* purchased from myrepairlounge.com for any reason within the first fifteen (15) days from the date of shipment. We will gladly exchange your product, or give you a full refund (excluding the shipping cost), whichever you prefer.
*Exceptions to the rule (there is always at least one!)
Custom orders: Any custom order are your unique creative expressions. Because they are one of a kind and unique to you, they are not refundable. Including repairs and repair parts.